Privacy Policy

Effective Date: January 31, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us. This includes:

• Account information (name, email, phone, role type)
• Payment information (processed securely by Stripe — we do not store your card details)
• Property searches and saved properties
• Usage data such as pages visited, features used, and search history

2. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the service and understand usage patterns. Specifically:

• Analytics cookies — We use Google Analytics and Datafast to understand how the service is used. These set cookies to identify unique visitors and sessions.
• Authentication — Session data is stored in your browser's local storage to keep you signed in.
• Error monitoring — We may use Sentry to detect and diagnose errors in the service.

You can control cookies through your browser settings, but disabling them may affect service functionality.

3. How We Use Your Information

We use your information to provide and improve our services, process transactions, enforce search limits, respond to your requests, send administrative messages, and monitor usage patterns.

4. Third-Party Services

We use the following third-party services to operate PropMetrics. These services may receive or process your data according to their own privacy policies:

• Supabase — Authentication and data storage
• Stripe — Payment processing
• Google Analytics — Usage analytics
• Google Maps — Map display and address lookup
• Sentry — Error monitoring (optional)

5. Data Sharing

We do not sell your personal information. We may share information with service providers who help us operate the service (listed above), and with authorities when required by law.

6. Data Retention

We retain your account data for as long as your account is active. Search history and cached property data may be retained for a limited period to improve service performance. If you delete your account, we will delete your personal data, though some information may be retained as required by law or for legitimate business purposes.

7. Your Rights

You can access, update, or delete your account information through your profile settings. You can delete your account at any time, which will remove your personal data from our systems. To request a copy of your data or ask questions about your information, contact us at the email below.

8. Data Security

We implement appropriate security measures to protect your personal information, though no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

PropMetrics is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. If we make changes, we'll post the revised policy here with an updated effective date. Continued use of the service after changes are posted means you accept the updated policy.

11. Contact

Questions about this privacy policy? Email us at propmetricssupport@googlegroups.com.